Shipping & Returns

Domestic Shipping (USA + Canada)

$25 standard shipping for purchases under $999.

Free express shipping for purchases over $999.

$35 express shipping for purchases under $999.

International Shipping (Worldwide)

Free express shipping for purchases over $499.

$25 express shipping for purchases under $499.

Return Policy

Online purchases can be returned for store credit or exchange within 7 days of receipt.

Returned merchandise must be unworn and include all original tags and packaging.

We do not accept returns on final sale items.

Items at or below 60% discount are to be considered final sale.

Return Authorization

To return an item for store credit or exchange please write us at info@idolbrooklyn.com within 7 days of receipt to request a return authorization number.

Please state the reason for return and specify whether the return is for exchange or store credit.

If you choose exchange please specify the item you wish to exchange for so we can reserve it for you.

We will issue a return authorization number that must be clearly written on the outside of the returned package.

Packages shipped without a return authorization number may be denied at our discretion.

Returns Process

Returns must be shipped at the buyer’s expense except in instances when the item received was not what was ordered.

Returns should be securely packaged and shipped by a reputable courier with tracking number and insurance.

We will not accept returns for items that are lost or damaged.

International returns are subject to customs fees which may be deducted at our discretion.

For international returns please declare “returned goods of no commercial value” on all customs forms.

Refunds

All refunds will be issued via the original payment method.

Privacy

We will not store your credit card information. This information will be handled securely by our third party credit card processor.

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